Welcome to www.dakshaorganics.com.
These Terms & Conditions (“Terms”) govern your access to and use of this Website and the purchase of products from Daksha Organics Pvt. Ltd. (“Company”, “we”, “us”, “our”).
By accessing the Website or placing an order, you agree to be legally bound by these Terms.
Daksha Organics Pvt. Ltd. is a company incorporated under the Companies Act, 2013, engaged in the manufacture and sale of Ayurvedic and cosmetic products.
Our products are formulated using Ayurvedic principles and cosmetic science.
All products are intended for external use only, unless specifically mentioned.
Results may vary depending on individual skin type, hair type, lifestyle, and other biological factors.
Product descriptions, ingredients, and usage guidelines are provided for informational purposes and are not medical advice.
Customers are advised to conduct a patch test before full application.
If irritation or adverse reaction occurs, discontinue use immediately and consult a qualified medical practitioner.
The Company does not guarantee specific results.
By using this Website, you confirm that:
You are at least 18 years of age, or using the Website under supervision of a legal guardian.
You provide accurate and complete information during checkout.
You will not use the Website for any unlawful or fraudulent activity.
Orders can be placed only through our official website or authorized sales platforms.
An order is considered accepted only after dispatch confirmation is issued.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, or regulatory concerns.
Once dispatched, orders cannot be cancelled.
For prepaid orders, customers must ensure accurate billing and shipping details. The Company shall not be responsible for delivery failure due to incorrect information.
All prices are listed in INR and are inclusive of applicable GST unless stated otherwise.
We reserve the right to change pricing without prior notice.
Payment must be made through approved payment gateways available on the Website.
Cash on Delivery (COD) availability may be restricted based on location and order value.
COD service charges, if applicable, will be clearly mentioned during checkout.
In case of payment failure but amount debited, refunds will be processed as per banking timelines.
Orders are generally dispatched within 1–3 working days, subject to stock availability.
Delivery timelines depend on courier partners and location.
The Company is not liable for delays caused by courier services, natural calamities, strikes, government restrictions, or unforeseen circumstances.
Risk of loss transfers to the customer upon delivery.
For detailed shipping terms, please refer to our Shipping Policy page.
Due to hygiene and cosmetic product safety regulations:
Returns or exchanges are accepted only if:
The product is damaged in transit,
The product is defective, or
An incorrect item was delivered.
Conditions:
Issue must be reported within 48 hours of delivery.
Clear photo/video evidence and order details must be provided.
Product must remain unused and in original packaging.
Refunds, if approved, will be processed to the original payment method within 7–10 working days.
We do not accept returns for:
Opened or used products,
Change of mind,
Allergic reactions after use (patch test is customer responsibility).
All content including but not limited to:
Logos
Product names
Designs
Images
Text
Formulations
Website layout
are the exclusive property of Daksha Organics Pvt. Ltd.
Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.
To the maximum extent permitted by law:
Daksha Organics Pvt. Ltd. shall not be liable for:
Indirect, incidental, special, or consequential damages,
Allergic reactions arising from failure to conduct patch testing,
Misuse of products contrary to instructions,
Delays caused by third-party logistics providers.
Our total liability, if any, shall not exceed the purchase value of the product in question.
The Company shall not be liable for failure or delay in performance due to events beyond reasonable control including natural disasters, government actions, pandemic restrictions, supply chain disruptions, or technical failures.
Your personal data is handled in accordance with our Privacy Policy. By using this Website, you consent to the collection and use of information as described therein.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kerala, India.
We reserve the right to modify these Terms at any time. Updated Terms will be published on this page. Continued use of the Website constitutes acceptance of revised Terms.
Daksha Organics Pvt. Ltd.
Email: care@dakshaorganics.com
Phone: +91-7788996632
Website: www.dakshaorganics.com
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