The Sanctuary

Sacred Navigation

© 2026 Daksha Organics

Privacy Policy

Privacy Policy

Home Privacy Policy

Privacy Policy – Daksha Organics

Daksha Organics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name

Email address

Phone number

Shipping and billing address

Payment information (processed securely through third-party payment providers)

Account login details (if applicable)

b) Non-Personal Information

Browser type

IP address

Device information

Pages visited and time spent on our website

Cookies and usage data


2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Provide customer support

Improve our website and services

Send order confirmations and shipping updates

Send promotional emails (only if you opt in)

Prevent fraud and enhance website security

Comply with legal obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

Payment processing providers

Shipping and delivery partners

IT and website service providers

Legal authorities when required by law

All third-party partners are required to maintain the confidentiality and security of your information.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience

Analyze website traffic

Remember user preferences

Support marketing efforts

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.


5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the internet is 100% secure.


6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal data

Withdraw consent for marketing communications

Object to or restrict certain data processing activities

To exercise your rights, please contact us at the details provided below.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal, tax, or accounting requirements

Resolve disputes and enforce agreements


9. Children’s Privacy

Our website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have collected such information, we will take steps to delete it promptly.


10. Changes to This Privacy Policy

Daksha Organics reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.


11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Daksha Organics
Email: [email protected]
Phone: 7788996632
Address: Daksha Organics Pvt Ltd
Room No 203, 204
Gala Multi Storey
Industrial Complex
Punnapra, Alappuzha – 688003


AI Skin Guidance (Beta)

Daksha Organics offers an optional AI Skin Guidance feature in our website chat. It is informational and cosmetic only — it is not a medical device and does not provide a medical diagnosis.

What we collect

If you choose to use this feature, you may upload a photo of your face. We collect that photo, your explicit consent, your confirmation that you are 18 or older, and basic technical information about the request.

Why, and on what basis

We process your photo only to generate general, non-medical cosmetic guidance and to suggest relevant products. We do this on the basis of your explicit consent, which you give by ticking the consent boxes before uploading. You are never required to use this feature.

How your photo is processed

  • Your photo is transmitted to our AI provider, OpenAI, for automated safety screening and automated visual analysis. OpenAI acts as our processor.
  • We send it with the provider's "do not store" setting enabled, and it is not used to train AI models.
  • We process the image transiently in memory and do not permanently retain it as an image on our systems.
  • We do not attempt to identify you, and we do not infer or record age, gender, ethnicity, or other sensitive attributes from your photo.

What we keep, and for how long

  • A short, anonymised text summary of the guidance: up to 90 days.
  • Consent and safety records (that consent was given, version, timestamp): up to 365 days.
  • Technical identifiers (such as IP/session) are stored only in hashed form, never in the clear.
  • We do not retain the uploaded image beyond the transient processing described above.

Consent and age

The feature is used only with your explicit consent and is intended for adults (18+). You confirm both before any photo is processed. You can cancel at any point before submitting.

Third parties

Your rights

Subject to applicable law (including India's Digital Personal Data Protection Act, 2023, and the GDPR where it applies), you may withdraw consent, and request access to or deletion of your data, by contacting us at [email protected]. Withdrawing consent does not affect processing already carried out.

Not a medical service

AI Skin Guidance is a beta, cosmetic, informational feature. It is not a diagnosis and is not a substitute for professional medical or dermatological advice. If you have a skin concern that may need care, please consult a qualified professional.

Contact

Questions about this feature or your data: [email protected].

Veda

Veda

Online

Veda
Namaste! 🙏 I'm Veda, your Ayurvedic consultant. To help me serve you better, may I know your name and WhatsApp number?
verified Daksha Secure Chat
home HOME local_shipping TRACK ORDER shopping_bag 0 CART reviews REVIEWS person ACCOUNT